TRADING TERMS AND CONDITIONS.
PRICES
All prices are in Australian dollars and include GST
where applicable. While we endeavour to ensure that prices on the web
pages are current and correct we reserve the right to correct errors and to
change prices without notice.
Postage and handling costs will be added to all
orders unless specifically indicated to the contrary.
STOCKING POLICY
We are prepared to obtain a non-stocked item against
a specific order from a customer provided payment is received prior to our
ordering. Such orders cannot be cancelled and the good cannot be returned unless
proved faulty.
We reserve the
right to withdraw any item from sale without notice.
SHIPPING
We will mail to almost any country in the world but
delivery transit times are beyond our control. We will not accept liability for
late or non delivery.
If you are concerned about,
or have a history of , loss of mail items we strongly recommend that you
instruct us to register and/or insure your items (at your expense) so they can
be tracked.
Click here for more details
RETURNS & REFUND POLICY
We will exchange goods or refund the purchase price
where they are proven to be faulty and you are able to provide proof of purchase
from Lyn's Fine Needlework. Goods however will not be accepted for return,
for whatever reason,
without prior discussion and authorisation from us.
Goods will NOT be accepted for return where you have simply ordered too much OR changed your mind
PRIVACY POLICY
We respect the privacy of our customers and will not
divulge your details to any other organisation. We are subject to the Australian
Privacy Laws. We will use your details in the conduct our all business
transactions with you and to send you our email NEWSLETTERS or Product Offers..
If you do not wish to receive these email communications then please advise us
and we will delete your email address from our data base.
PAYMENT OPTIONS
All payments are to be in Australian dollars.
Click here for full details
SPECIAL & INDENT ORDERS.
We maintain a very large and varied
inventory for sale. There are however thousands of other items that are
available and used in Patchwork and/or embroidery. As an example there are
hundred of books and patterns published that we do not stock in our shop but are
available from our wholesalers.
If you have seen an item somewhere else or in a magazine and would like to purchase from Lyn's then ask us for availability and price. If we are prepared to make this a stoked item we will advise you when it is available.
If we are not prepared to put the item into stock we will still be prepared to order it for you as a SPECIAL or INDENT ITEM - We will order these special items for you but your order cannot be cancelled without our agreement and we require payment with your order.
COLOURS
The colours on our web site and on your computer or
printout can only be a close approximation of the colours of the actual items.
There may also be slight colour variations between different production runs
of fabrics and threads over which we have no control. These variations in colour
between production runs do not constitute a product fault.
Colours will
also vary from computer to computer and printer to printer. Colour will also
vary depending on the colour bias of the scanner used to capture the image.
While we strive to have our computer colours as close as possible to the actual
items we accept no liability that may occur for any of the reasons given above.
Use of this web site and the placement of orders with Lyn's Fine Needlework is an acceptance of these conditions.
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Lyn's Fine Needlework
ABN: 39 094 268 130
Unit 2 - No.9 Seven Hills Rd.
BAULKHAM HILLS NSW 2153
Australia
Phone/ fax: (02) 9686 2325 -
International Phone /Fax: +612 9686 2325
Email:
lynsneedlework@aol.com
Web:
www.lynsfineneedlework.com.au
(c) Lyns Fine Needlework 2010